Terms and Conditions

Ski School Scheffau A-6351 Scheffau am Wilden Kaiser / Tirol

1. General
Unless expressly agreed otherwise, our terms and conditions apply to all business between the Scheffau ski school and the customers. The object of the company is the operation of a snow sports school (ski school). This includes, in particular, services such as the teaching of the skills and knowledge of skiing (without guarantee of a certain educational success) as well as the guidance and support during skiing.

2. Conclusion of contract for offers, online price queries and prices
Reservations for private courses can be made online, by phone or by fax. Reservations are only considered firm after written confirmation from the Scheffau ski school and upon arrival of payment. The offers of the Scheffau ski school are subject to change. Our written order confirmation is decisive for the acceptance of the reservation and the scope of the service. Verbal or telephone side agreements are only valid if expressly confirmed in writing by the Scheffau ski school. In the case of group courses, a contractual relationship is only established with the purchase of the necessary course cards or in case of online bookings with confirmation of the booking and full payment. All prices quoted by us are in Euros and, unless otherwise noted, include the statutory sales tax. Price lists are without guarantee. We accept no liability for printing errors.

3. Payment terms
If no other written agreements have been made, the full amount of the ordered services must be paid to the Scheffau ski school for contracts concluded via the Internet, fax or other means of long-distance communication. 

4. General conditions of participation
The contractual partner must truthfully and comprehensively inform the Scheffau ski school about his skills and experience in skiing, and must independently take care of equipment that corresponds to the state of the art in skiing and the external conditions. He also has to provide the Scheffau ski school with comprehensive information about his physical abilities, in particular his state of health and any ailments. Before the start of the lesson, the contracting party must arrange for the ski equipment (especially ski binding) to be checked by a specialist company. The ski school Scheffau will assign a group according to the guests skill level. If the downgrading of the participant is necessary, the contractual partner must follow this decision. Otherwise, the Scheffau ski school is entitled to terminate the contract. The contractual partner must follow the instructions from the Scheffau ski school. Disregarding a warning entitles the Scheffau ski school to immediately terminate the contract. The participation in services of the Scheffau ski school under the influence of alcohol or drugs entitles the Scheffau ski school to immediately terminate the contract. The contractual partner is not entitled to reimbursement of the fee paid in the described cases of contract termination.

5. Liability provisions
In principle, the Scheffau ski school is only liable for damage that is directly related to the activities of the Scheffau ski school and that was caused intentionally or through gross negligence. A corresponding liability insurance exists.

6. Warranty
The contractual partner must immediately report any complaints to the office in order to remedy the situation. In the event of culpable non-notification, there is no entitlement to a reduction in the fee. Claims against the Scheffau ski school must be made in writing and justified no later than 4 weeks after they arise.

7. Withdrawal
For private courses, it is possible to withdraw from the contract until 4:00 p.m. the previous day at the latest without incurring a cancellation fee. However, if the cancellation is only made at a later date, the Scheffau ski school is entitled to request the agreed tariff in the amount of a full daily rate. With regard to group courses, payments already made can only be reimbursed in the event of an accident, upon presentation of the original receipt (see reverse of the course card) and with a medical certificate from a local doctor. The amount to be reimbursed is recalculated based on the services actually provided for that period. This will reduce the total amount, but higher daily rates may be charged. If you cancel during an ongoing service or if you do not show up on the agreed date, there will be no refund. If the weather conditions do not guarantee the performance of the service for safety reasons, the Scheffau ski school reserves the right to postpone or cancel the service. The Scheffau ski school is only obliged to reimburse the pro rata fee in the event of a cancellation; the contractual partner is not entitled to any further claims.

8. Place of fulfillment
A-6351 Scheffau am Wilden Kaiser / Tyrol / Austria

9. Place of jurisdiction
The court with jurisdiction at the headquarters of the Scheffau ski school has exclusive jurisdiction to decide all disputes arising from this contract.

10. Choice of law
Austrian law applies.

11. Legal validity
Should individual provisions of these terms and conditions be ineffective, this does not affect the effectiveness of the remaining provisions and that of the entire legal transaction. The ineffective condition is to be replaced by one that comes closest to the ineffective condition economically.

As of: May 2024