Terms and Conditions
Terms and Cancellation Conditions of Ski School Scheffau A-6351 Scheffau am Wilden Kaiser
1. General
Unless expressly agreed otherwise in writing, these General Terms and Conditions apply to all transactions between the Scheffau Ski School and the customers. The object of the company is the operation of a snow sports school (ski school, snowboard school). This includes in particular services such as the provision of lessons in the skills and knowledge of skiing and snowboarding (without guaranteeing a specific training success) as well as guiding and accompanying skiers.
2. Conclusion of contract for offers, online price queries and prices
Reservations can be made online, by telephone or by fax. Reservations are only considered firmly booked after written confirmation from the Scheffau Ski School and full payment has been received. The offers from the Scheffau ski school are subject to change. Only our written order confirmation is decisive for the acceptance of the reservation and the scope of the service. Verbal or telephone additional agreements are only valid if expressly confirmed in writing by the Scheffau Ski School. For group courses, a contractual relationship is only established upon payment of the necessary course tickets or, for online bookings, upon receipt of a booking confirmation and after full payment. All prices quoted by us are in euros and, unless otherwise stated, include statutory sales tax. Price lists are without guarantee. No liability is accepted for printing errors.
3. Payment terms
If no other written agreements have been made, for contracts concluded via the Internet, fax or other means of distance communication, the full amount of the ordered services must be paid to the Scheffau Ski School immediately after receipt of the written order confirmation.
4. General conditions of participation
The contractual partner must inform the Scheffau Ski School truthfully and comprehensively about his skills and experience in skiing or snowboarding and must independently ensure that the equipment is appropriate to the state of ski technology and the external conditions. He must also fully inform the Scheffau Ski School about his physical abilities, in particular his state of health and any ailments. Before the start of the lesson, the contractual partner must independently arrange for the ski equipment (in particular ski bindings) to be checked by a specialist company. Group division for ski courses is carried out by the Scheffau Ski School. If it is necessary to downgrade the participant, the contractual partner must comply with this decision. Otherwise, the Scheffau Ski School is entitled to terminate the contract. The contractual partner must follow the instructions given to him by the Scheffau ski school. Failure to comply with a warning entitles the Scheffau Ski School to terminate the contract immediately. Participation in Scheffau Ski School services while under the influence of alcohol or drugs entitles the Scheffau Ski School to terminate the contract immediately. In the cases of contract termination described, the contractual partner is not entitled to a refund of the fee paid.
5. Liability provisions
In principle, the Scheffau Ski School is liable in accordance with the legal regulations applicable in Austria only for damages that are directly related to the activities of the Scheffau Ski School and that were caused intentionally or through gross negligence. Appropriate liability insurance exists. The Scheffau Ski School declines any liability for accidents that occur during or before lessons. Accident and liability insurance is the responsibility of the participants.
6. Warranty
The contractual partner must report any complaints immediately and on site in one of the offices in order to ensure remedial action. In the event of culpable failure to report, there is no entitlement to a reduction in the fee.
7. Withdrawal
In the event of a cancellation and transfer back to the customer account, a processing fee of €20.- will be charged in addition to the cancellation fees. For private and group lessons, cancellation of the contract is only possible in writing no later than 24 hours before the start of the lesson without incurring a cancellation fee. However, if the cancellation occurs at a later date, the Scheffau Ski School is entitled to charge the agreed tariff to the extent of a full daily rate. Postponements are considered cancellations unless the ski school communicates otherwise. If the ski course participants postpone the course to cheaper days, the difference will not be refunded. With regard to group courses, a refund of payments already made is only possible in the event of an accident, upon presentation of the original receipt (course card and invoice) and with a medical certificate from a local doctor. The amount to be refunded will be recalculated based on the actual services provided for that period. This will reduce the total amount, but higher daily rates may be charged. If you cancel during an ongoing service or fail to show up on the agreed date, there will be no refund. If the weather conditions do not guarantee that the service can be carried out for safety reasons, the Scheffau Ski School reserves the right to postpone or cancel the services. Only in the event of cancellation is the Scheffau Ski School obliged to repay the pro-rata fee; the contractual partner is not entitled to any further claims.
8. Place of fulfillment
A-6351 Scheffau am Wilden Kaiser / Tyrol / Austria
9. Place of jurisdiction
The court with jurisdiction at the headquarters of the Scheffau ski school has exclusive jurisdiction to decide all disputes arising from this contract.
10. Choice of law
Austrian law applies.
11. Legal validity
Should individual provisions of these terms and conditions be ineffective, this does not affect the effectiveness of the remaining provisions and that of the entire legal transaction. The ineffective condition is to be replaced by one that comes closest to the ineffective condition economically.
as of September 2024